Cookies Policy

Last updated: 5 October 2026

This website, www.go2benidorm.com, is operated by GO 2 BENIDORM SL (CIF B22909543), Calle Islandia 2-4, Local Bajo 11, 03502 Benidorm (Alicante), Spain — info@go2benidorm.com.

What cookies are

Cookies are small files that a website stores in your browser. Similar technologies (such as your browser's local storage) work in the same way and are covered by this policy. Some are needed for the site to work; others help us understand how the site is used or, with your permission, show you relevant advertising.

How we ask for your consent

On your first visit a banner lets you Accept all, Reject, or choose by category under Settings. Only strictly necessary cookies are used until you decide. Analytics and marketing cookies are set only if you accept them. We use Google Consent Mode: if you reject analytics, Google Analytics sets no cookies and receives only anonymous, cookieless signals that cannot identify you.

You can change or withdraw your consent at any time using the link at the end of this policy. Your choice is remembered for about six months, after which we ask again.

Cookies we use

1. Necessary (always active)

• acceptedCookies — Stores your cookie choices. Provider: go2benidorm.com. Duration: 183 days.
• currency — Remembers the currency you selected for prices. Provider: go2benidorm.com. Duration: 1 year.
• lang — Remembers the language you selected. Provider: go2benidorm.com. Duration: 1 year.
• idleTime — Technical cookie of the booking engine (session control). Provider: go2benidorm.com. Duration: Session.
• exitintentClient — Remembers that the newsletter pop-up has already been shown, so it is not shown again. Provider: go2benidorm.com. Duration: 7 days.
• Session cookie — Keeps your search and booking steps together while you book. Provider: go2benidorm.com / Avantio. Duration: Session.

2. Functional

• mapbox.eventData (local storage) — Used by the interactive map on accommodation pages. Provider: Mapbox Inc. Duration: Persistent until you clear your browser data.
• _GRECAPTCHA — Protects the contact form against spam (reCAPTCHA). Provider: Google. Duration: 6 months.

3. Statistics and analytics

• _ga — Distinguishes visitors, to count visits and understand how the site is used. Provider: Google Analytics 4 (Google Ireland Ltd), loaded through Google Tag Manager. Duration: 2 years.
• _ga_0VDXR7EP4K — Keeps the state of your visit (session). Provider: Google Analytics 4. Duration: 2 years.

Google Tag Manager itself sets no cookies; it only loads the tools listed here according to your consent. We use the statistics in aggregate — for example which accommodations are viewed, how many searches lead to a booking request, and which contact options are used. We do not send your name, email address or phone number to Google Analytics. Analytics data is kept for 14 months.

4. Marketing

• _fbp — Measures the results of our Facebook and Instagram advertising and lets us show ads to people who visited our site. Provider: Meta Platforms Ireland Ltd (Meta Pixel). Duration: 3 months.

Third-party services on this site

• Avantio (Internet Tourism Solutions SL, Spain) provides this website and the booking engine and hosts it on our behalf.
• Mapbox shows the map on accommodation pages.
• Google reCAPTCHA protects our forms.
• Facebook share button on accommodation pages loads a script from Meta as soon as the page opens, even if you do not click the button; Meta may store data in your browser and set its own cookies.
• Mercado Pago / Mercado Libre: the booking page loads fraud-prevention scripts from this payment provider, which may collect technical data about your device.
• Google may process analytics data outside the European Economic Area under the EU–US Data Privacy Framework and standard contractual clauses.

These providers are responsible for their own cookies; see their privacy policies for details.

Managing cookies in your browser

You can also block or delete cookies in your browser settings (Chrome, Firefox, Safari, Edge). If you block necessary cookies, searching and booking may not work. To opt out of Google Analytics on all websites, Google offers a browser add-on at tools.google.com/dlpage/gaoptout.

More information

How we handle personal data, and your rights, are described in our Privacy Policy. Questions: info@go2benidorm.com.